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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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I lost it when they update my 10 microsoft, it, I not

Customer Question

I lost it when they update my 10 microsoft
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: it
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: I not getting any email or I can't find it. my old email was***@******.***
JA: What troubleshooting have you tried?
Customer: I'm not sure
JA: Anything else you want the email expert to know before I connect you?
Customer: no. that will be find . thank you
Submitted: 9 days ago.
Category: Email
Expert:  Viet - Email Tech replied 9 days ago.

Hi,

I'm sorry about the issue. Is there any error or message when accessing your email at the hotmail.com website?

Do you remember your exact email password?

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

Expert:  Josh replied 9 days ago.

Hi!

A new expert here --

Do you still need help?