I am sorry to hear about that problem. My name is***** am a computer expert with 17 years of experience and I will be trying to help you as good as I can.
Can you please let me know which email program you are using to retrieve your emails, is it Outlook or Thunderbird, or something else?
Please reply at the box below (there are no additional costs associated with this, you can reply as often as you wish).
Thanks for your patience and best regards,