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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1683
Experience:  Computer Software Support Specialist for more than 10 years
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I can not get to my yahoo.com account, both verizon by phone

Customer Question

I can not get to my yahoo.com account
JA: Have you contacted anyone about your account?
Customer: both verizon by phone and yahoo online ... no help either place
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: through desktop yahoo mail application
JA: What troubleshooting have you tried?
Customer: basically everything including verizon advanced support
JA: Anything else you want the email expert to know before I connect you?
Customer: my ISP is verizon and my yahoo.com email is through veizon
Submitted: 5 months ago.
Category: Email
Expert:  Jason Jones replied 5 months ago.

Hello,
I am the person that will be helping you today.

What issue are you having with signing in? Is it a password ***** or application problem?

I will be standing by, looking forward to your response.

Thank you,
Jason

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