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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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My wife's not able to access her with does she forgot her

Customer Question

My wife's not able to access her with does she forgot her password
JA: When did you last reset your username and password?
Customer: We tried to do it yestyrdaybut not succesful
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: Web browser
JA: What troubleshooting have you tried?
Customer: To reset but not Abel tried all the passwords we could René efr
JA: Anything else you want the email expert to know before I connect you?
Customer: Just need to resether password ***** now we are on my tablet
Submitted: 16 days ago.
Category: Email
Expert:  Sandy replied 16 days ago.

Hello! My name is Sandy.I'm reviewing your question now. Let's get started!

Expert:  Sandy replied 16 days ago.

May I know about her email service provider? gmail/yahoo/hotmail or other.