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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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Do not ask mirco soft gone mad, outlook, computer, every

Customer Question

do not ask mirco soft gone mad
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: outlook
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: computer
JA: What troubleshooting have you tried?
Customer: every think this is my e-mail [email protected] .co .uk
JA: Anything else you want the email expert to know before I connect you?
Customer: i just want to get back into my e-mail
Submitted: 16 days ago.
Category: Email
Expert:  Sandy replied 16 days ago.

Hello! My name is Sandy.I'm reviewing your question now. Let's get started!

Expert:  Sandy replied 16 days ago.

A. Since how long are you not able to access your live.com account?

B. Have you tried to reset your account password?

C. Have you tried to fill out Microsoft Recovery form and provided them an alternate email address as contact email address? If so, did you get any response from them?