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Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1798
Experience:  Computer Software Support Specialist for more than 10 years
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My email is, I do not know my password and I have no way of

Customer Question

my email is***@******.***
JA: Just to clarify, what email service provider are you using?
Customer: I do not know my password ***** I have no way of getting it. I am 75 years old and I live in Boulder Utah, I live alone. I am now in Seattle. I believe the phone number that you have(###) ###-#### I could get a message on my cell phone(###) ###-#### Walter Gove
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: Web browser
JA: What troubleshooting have you tried?
Customer: I have asked that the information I need be sent by phone . I have tried my other email***@******.*** but I also can not access it
JA: Anything else you want the email expert to know before I connect you?
Customer: I think not. Someplace you presumable have guestions to ask my on file
Submitted: 7 months ago.
Category: Email
Expert:  michelleclive replied 7 months ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Expert:  michelleclive replied 7 months ago.

I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.

Expert:  michelleclive replied 7 months ago.

let me know what time you could be online?

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