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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1760
Experience:  Computer Software Support Specialist for more than 10 years
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When I select Write to type an email some of the functions

Customer Question

Hi Pearl
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: When I select Write to type an email some of the functions are now missing. for example Send and Attach. My email provider is iiNet
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: Ross Fraser
JA: What troubleshooting have you tried?
Customer: I have tried all the trouble shooting that I can find. As you can see I am not very adept on copmputers
JA: Anything else you want the email expert to know before I connect you?
Customer: No thanks
Submitted: 6 months ago.
Category: Email
Expert:  Jess M. replied 6 months ago.

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

I am very sorry about your issues. Are you using a web browser like Internet Explorer, Chrome, Firefox or Safari to send and receive emails? Or are you using an email program like MS Outlook 2016, Thunderbird or Mail App to send and receive emails using your computer?
Please let me know by replying to me here so that I can help you further.

Best regards,
Jess

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