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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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My Microsoft outlook 2010 has stopped working and after

Customer Question

my Microsoft outlook 2010 has stopped working and after numerous trys to fix still unable. this happened yesterday after updates on my laptop
JA: How long has this been an issue?
Customer: since yesterday following updates made on my laptop
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: on phone and laptop
JA: What troubleshooting have you tried?
Customer: followed the Microsoft instructions when tried to log into office outlook and after several trys the answer was unknown error
JA: Anything else you want the email expert to know before I connect you?
Customer: no can't think of anything as google is working ok so it is the emails I am concerned with
Submitted: 15 days ago.
Category: Email
Expert:  Kevin T replied 15 days ago.

How's it going.
Let me read of your question. Give me a minute.

Expert:  Kevin T replied 15 days ago.

Are you on your device now?