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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1798
Experience:  Computer Software Support Specialist for more than 10 years
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My Microsoft outlook 2010 has stopped working and after

Customer Question

my Microsoft outlook 2010 has stopped working and after numerous trys to fix still unable. this happened yesterday after updates on my laptop
JA: How long has this been an issue?
Customer: since yesterday following updates made on my laptop
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: on phone and laptop
JA: What troubleshooting have you tried?
Customer: followed the Microsoft instructions when tried to log into office outlook and after several trys the answer was unknown error
JA: Anything else you want the email expert to know before I connect you?
Customer: no can't think of anything as google is working ok so it is the emails I am concerned with
Submitted: 7 months ago.
Category: Email
Expert:  Kris Rodgers replied 7 months ago.

How's it going.
Let me read of your question. Give me a minute.

Expert:  Kris Rodgers replied 7 months ago.

Are you on your device now?