How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1683
Experience:  Computer Software Support Specialist for more than 10 years
49766785
Type Your Email Question Here...
Jess M. is online now
A new question is answered every 9 seconds

I cannot send emails and print, what is the problem, I dont

Customer Question

I cannot send emails and print, what is the problem
JA: Just to clarify, what email service provider are you using?
Customer: I dont know . i have window 7
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: web
JA: What troubleshooting have you tried?
Customer: dont know
JA: Anything else you want the email expert to know before I connect you?
Customer: no
Submitted: 5 months ago.
Category: Email
Expert:  Viet - Email Tech replied 5 months ago.

Hi,

I'm sorry about the issue. When did this issue first occur?

Is there any error or message?

What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?

Are you receiving new email messages fine?

Please reply at the box below. Thank you,

Related Email Questions