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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1760
Experience:  Computer Software Support Specialist for more than 10 years
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I never use windows live so do not know mu username or

Customer Question

I never use windows live so do not know mu username or password.
JA: When did you last reset your username and password?
Customer: I do not know as I said I only use Yahoo and did create a gmail account now
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: WEB BROWSER
JA: What troubleshooting have you tried?
Customer: Dont know what to try.
JA: Anything else you want the email expert to know before I connect you?
Customer: Would like to get my microsoft and Apple account back. Used***@******.*** for my Apple acct a long time ago.
Submitted: 6 months ago.
Category: Email
Expert:  Martin replied 6 months ago.

Hello and welcome.

Is your password ***** already typed in for you or logged in?

I can help you recover it if you're not sure what it is.

Let me know when you're ready to begin

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