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Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1622
Experience:  Computer Software Support Specialist for more than 10 years
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I am unable to send or receive emails. Gmail and yahoo,

Customer Question

I am unable to send or receive emails.
JA: Just to clarify, what email service provider are you using?
Customer: Gmail and yahoo
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: Tablet
JA: What troubleshooting have you tried?
Customer: I do not know how to troubleshoot. I am using a tablet for the first-time
JA: Anything else you want the email expert to know before I connect you?
Customer: No thank you. Have a great day.
JA: OK. To minimize me, please click the down arrow at the top right corner of this box.
Customer: I am having trouble sending and receiving emails from my tablet
Submitted: 4 months ago.
Category: Email
Expert:  Martin replied 4 months ago.

Hello and welcome.

What happens when you try to send/receive emails, do you get any errors?