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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1683
Experience:  Computer Software Support Specialist for more than 10 years
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I have forgotten password for Windows Live Mail, probably

Customer Question

i have forgotten password ***** Windows Live Mail
JA: When did you last reset your username and password?
Customer: probably today, though that password ***** ***** working..... let's just say, recently
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: notebook
JA: What troubleshooting have you tried?
Customer: error code searches; comparisons against my husband's account he has POP3; I have IMAP
JA: Anything else you want the email expert to know before I connect you?
Customer: not at this point, i guess
Submitted: 5 months ago.
Category: Email
Expert:  John replied 5 months ago.

Hello and welcome to justanswer. My name is***** will be assisting you today. I am sorry to hear that you are having such trouble. I will try my best to help you.Could you please provide the following details.

Are you using a microsoft account in windows live mail application?

Which is the operating system installed in the PC.Is it Windows Vista, Windows 7, windows 8, Windows 10 ?

Are you getting any error message/code in windows live mail?

Thank you

Note: - If you are getting pop up message regarding secure remote assistance offer it’s an automated pop up, you can ignore it by closing (x) that pop up message. Please use the reply box below to reply to me.

Expert:  John replied 5 months ago.

Please answer my above questions so that i can help you better.

Reply using the box below

Thank you.

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