Hello,I am the person that will be helping you today.
May I ask what you are referring to when you use the term "Reindex"? Are you wishing to reindex the database that is used when you search your emails or something else?
I will be standing by, looking forward to your response.
Thank you for the update.
- In Outlook, in the top menu bar, click Outlook > Preferences.
- In the window that comes up, click the "Search" item in the left pane.
- Verify that the option "All Mailboxes" is chosen for the value "Include results only from:"
- Click the "Indexing Options" button.
- Click the "Advanced" button.
- In the tab, that says "Indexing Settings", click the button that says "Rebuild".
- When that is complete, click Ok.
Once that is complete, you are all set.
P.S. Yes, I am here. It took me a few minutes to type the instructions for you.
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Thank you again, - Jason
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What do you see?
Thank you for the update. May I start a secure remote assistance session with you so that I can better help you resolve this problem? When the remote session begins, a chat window will appear that we can use to communicate with each other.
Not this time. Just don't click the "Accept this Offer" button, if you have one. I will remote in as a favor to you, since the instruction are not matching.
Follow the instructions below to begin the remote helping screen.
Remote page: http://remote.jasonfixedit.com
After clicking the link above, enter the following two digit number: 33 and click the circle button to start the remote application.(After the file finishes downloading, please open the file and run it.)
Please, do the following:- Click the Apple icon on the top left- Click System Preferences- Click Security- Click the "General" tab- Click the "Open Anyways" button and run the program.
I have run out of ideas.
For this reason, I am opting out of the question and allowing another expert the chance to help.
The next expert will see all that is on this page, so there will be no need to repeat anything.
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Thank you for your patience.
Welcome to Justanswer.com, my name is Dustin.I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.
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Thank you for your response,