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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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I am unable to receive msn mail on computer that I have not

Customer Question

I am unable to receive msn mail on computer that I have not used in some time
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: HP 6730 laptop Windows 7 Prof
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: i am able to access my mail phone
JA: What troubleshooting have you tried?
Customer: tried to send test message but it is stuck on the outbox
JA: Anything else you want the email expert to know before I connect you?
Customer: no
Submitted: 15 days ago.
Category: Email
Expert:  Jason Fenoglio replied 15 days ago.

Hello, my name is ***** ***** I will do my best to assist you. Give me a few minutes to look over your question and I will respond shortly.

Expert:  Jason Fenoglio replied 15 days ago.

Which e-mail client are you using on your computer? If it's Windows Live Mail, they've discontinued support for that program. Windows Live Mail 2012 is the latest to work with MSN mail but it would need to be adjusted.