Hi there Kathy and welcome
Are you still able to sign into your account?
Please let me know
can you please return here Kathy
My response was Kathy
You then made a new question... I closed this and asked you to come back here
thanks, ***** ***** can sign in.
Which version of outlook are you using?
If you click help, about it should then tell you.
I offered to connect to your computer and do all this for you (as I need to know at least which program version you are using)
Accept it and I can