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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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I have been approved for a phone #22936822 but I keep

Customer Question

I have been approved for a phone #22936822 but I keep getting email asking for more information. I have sent copy of my medicare card and a copy of my diability papers. What else do I need to send
JA: Just to clarify, what email service provider are you using?
Customer: my wifes cell phone
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: web page
JA: What troubleshooting have you tried?
Customer: I'm not sure what to do don't know much about using pc's
JA: Anything else you want the email expert to know before I connect you?
Customer: no just what I need to do thank you
Submitted: 14 days ago.
Category: Email
Expert:  bbao replied 14 days ago.

I am wondering if the email was from a real authority. Which email address did you receive the asking email from and reply to?

Expert:  Elgin Vega replied 8 days ago.

Hello my name is Elgin.

Can you tell me who is the sender of the e-mail? and which information is they asking?