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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1622
Experience:  Computer Software Support Specialist for more than 10 years
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Second opinion] - i have 2 hotmail acc that are blocked and

Customer Question

Second opinion] - Hi i have 2 hotmail acc that are blocked and I would like opened asap
JA: How long have you had this issue with your Hotmail account?
Customer: i account is blocked for at least 1 year and the other just blocked today
JA: Have you installed any updates recently?
Customer: no but zip cloud appeared about two weeks ago.
JA: Anything else you want the computer expert to know before I connect you?
Customer: Nothing else thanks
Submitted: 4 months ago.
Category: Email
Expert:  bbao replied 4 months ago.

As far as you know, what's the reason that caused the two Hotmail accounts blocked?

Are they two related accounts?

What have you done to unblock them?