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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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It is not my email, it is my face book account. Can you help

Customer Question

It is not my email, it is my face book account. Can you help me
JA: Just to clarify, what email service provider are you using for this account?
Customer: Hi pearl
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: I am not sure, now that you mention it. I normally us AOL.***@******.***
JA: What troubleshooting have you tried?
Customer: I do not know how to trouble shoot. I an 70 years old and have a bit of a gap in what I can do. My daughter set up my facebook account and I am just now trying to use it.
JA: Anything else you want the email expert to know before I connect you?
Customer: Yes I am the person who this account is in. My son Devyn does not have permission to use my computer or to have a face book account at this point. Court ordered. Because his name has been coming up in the last week or so when I try to sign on, I do not want them to think he is doing something wrong. It is only a social media site he is not able to use during that time. Anything else he can do. By I should come up first on the account -it is mine- not his
Submitted: 20 days ago.
Category: Email
Expert:  Sandy replied 20 days ago.

Hello! My name is Sandy.I'm reviewing your question now. Let's get started!

Expert:  Sandy replied 20 days ago.

Hello! My name is Sandy.I'm reviewing your question now. Let's get started!

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