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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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I RECEIVE EMAILS BUT MY RSS FEED COULD NOT BE UPDATED AND I

Customer Question

I RECEIVE EMAILS BUT MY RSS FEED COULD NOT BE UPDATED AND I CAN NO LONGER REPLY OR SCAN AND SEND DOCUMENTS OR EMAILS. I HAVE A 2013 WINDOWS 7 PRO WIRELESS SYSTEM. WHO CAN I GET TO DOWNLOAD WHAT IS NEEDED CORRECTLY. I AM TECH CHALLANGED. KC MUELLER
JA: Just to clarify, what email service provider are you using?
Customer: XFINITY THROUGH COMCAST AND GOOGLE CHROME AS A BACK UP INTRNET EXPLORER IS ORIGINAL
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: ON MY DESKTOP COMPUTER AS ONE OF THE PROGRAMS
JA: What troubleshooting have you tried?
Customer: COMCAST HAS WORKED ON IT FOR DAYS. THE NOTICE COMES UP THAT AN UNKNOWN ERROR HAS PREVENTED YOUR EMAIL FROM WORKING. I STILL RECEIVE THEM BUT THATS ALL
JA: Anything else you want the email expert to know before I connect you?
Customer: IT IS COSTING ME DEARLY SINCE MY CLIENTS CANNOT GET IN TOUCH WITH ME AND I CAN'T RESPOND TO THEIR REQUESTS
Submitted: 15 days ago.
Category: Email
Expert:  Sandy replied 15 days ago.

Hello! My name is Sandy.I'm reviewing your question now. Let's get started!