Need Help With Email? Ask Your Email Questions Online
Hello,I am the person that will be helping you today.
If you go to http://www.hotmail.com are you able to log into your account on the website?
I will be standing by, looking forward to your response.
If you cannot log into the account on the website, you may need to reset the password, which will unlock the account.
Please, follow the instructions below to reset your password:
- Click the following link: http://account.live.com/password/reset
- Fill out all of the requested information- Once all of that is complete, you will be given the option to reset your password.
You will be able to reset your password *****
Are you able to log in now?
Okay. Change the password ***** if it is not working.