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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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I can access gmail on my Note4 but it does not sync to my

Customer Question

I can access gmail on my Note4 but it does not sync to my laptop
JA: How long have you had this issue with your Gmail account?
Customer: Since i opened it 2 days ago
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: I have always used my laptop until I opened the gmail account
JA: What troubleshooting have you tried?
Customer: My wife and I have tried everything we can think of with no luck
JA: Anything else you want the email expert to know before I connect you?
Customer: not that I can think of
Submitted: 15 days ago.
Category: Email
Expert:  Jess M. replied 15 days ago.

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

I am very sorry about your issues. Are you using an email program on your laptop like MS Outlook 2016, Windows Live Mail or others to access your Gmail account?

Please let me know by replying to me here so that I can help you further.

Best regards,
Jess