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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1622
Experience:  Computer Software Support Specialist for more than 10 years
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Have not been able to receive it since downloading Windows

Customer Question

Have not been able to receive it since downloading Windows 10.
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: I guess it is Microsoft from Windows?
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: Web Browser
JA: What troubleshooting have you tried?
Customer: Everything I know to do
JA: Anything else you want the email expert to know before I connect you?
Customer: No
Submitted: 4 months ago.
Category: Email
Expert:  Jess M. replied 4 months ago.

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

I am very sorry about your issues. Can you please tell me what are you NOT receiving? Are you referring to emails? Are you not receiving new emails after you upgraded to Windows 10?
Please let me know by replying to me here so that I can help you further.

Best regards,
Jess

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