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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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I forgot my i cloud email and password, apple i 5s

Customer Question

i forgot my i cloud email and password, apple i 5s
Submitted: 13 days ago.
Category: Email
Expert:  Dustin replied 13 days ago.

Welcome to, my name is Dustin.
I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.

Expert:  Dustin replied 13 days ago.

On your iphone, can you start the phone at all? Or, does it lock you out and not let you get to the home screen?

Also, besides the iphone do you have another computer or mac that you use?

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