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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1760
Experience:  Computer Software Support Specialist for more than 10 years
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I forgot my i cloud email and password, apple i 5s

Customer Question

i forgot my i cloud email and password, apple i 5s
Submitted: 6 months ago.
Category: Email
Expert:  Dustin replied 6 months ago.

Welcome to Justanswer.com, my name is Dustin.
I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.

Expert:  Dustin replied 6 months ago.

On your iphone, can you start the phone at all? Or, does it lock you out and not let you get to the home screen?

Also, besides the iphone do you have another computer or mac that you use?

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