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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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Cannot receive email, frontier, no, keeps saying my password

Customer Question

cannot receive email
JA: Just to clarify, what email service provider are you using?
Customer: frontier
JA: Have you installed any updates recently?
Customer: no
JA: What troubleshooting have you tried?
Customer: keeps saying my password ***** ***** but i can send email
JA: Anything else you want the Mac expert to know before I connect you?
Customer: no, just need help getting mail
Submitted: 3 months ago.
Category: Email
Expert:  bbao replied 3 months ago.

Can you please clarify what is the specific difficulty for you to access your email service? e.g. Password ***** recognized? Email application not able to access email services? No web access to your email portal? Which email service are you referring to?

Customer: replied 3 months ago.
Problem fixed
Expert:  bbao replied 3 months ago.

Good to know that.