Hi, I'm Bhavik. Welcome to JustAnswer. I'm reviewing your question now, and will reply back ASAP.
Can you please tell me what all problems you are facing with your Hotmail account ?
This is not a scam. You can read our reviews by doing Google. Please note one thing that this is paid website.
Please tell me your problem with Hotmail account so that I can help you better.
Also let me know if you want to continue with this service or else I can ask customer service to refund your amount and cancel this question.