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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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I plugged in the power line and connected the cable but the

Customer Question

i plugged in the power line and connected the cable but the tv won't stay on when i press the on button long enough to go to menu etc.
Submitted: 20 days ago.
Category: Email
Expert:  Nathan replied 20 days ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

Expert:  Nathan replied 20 days ago.

What is the model of the tv? Is this a new tv being set up for the first time?