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Hi, I'm Nathan.Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.
Are you watching these programs on a website on your computer, on an app on a tv, or somewhere else?
You are seeing an automated ad by the site for a call or remote session, this is optional and may be ignored if you wish. Please give me a few moments to send a detailed response.
To continue, I need some specific details: what is the make/model of your tv, and how are you getting your tv stations (antenna, basic cable, cable/satellite box)?