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Ask Isaac Franklin Your Own Question

Isaac Franklin
Isaac Franklin, Support Technician
Category: Email
Satisfied Customers: 370
Experience:  Technical Support Coach at Liberty Tax Service
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Second opinion] - When I reply to a message in my inbox, the

Customer Question

Second opinion] - When I reply to a message in my inbox, the view shows the message in very, very small text.???
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: Outlook
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: Outlook software on a laptop
JA: What troubleshooting have you tried?
Customer: not much, assumed it was a view setting
JA: Anything else you want the email expert to know before I connect you?
Customer: no
Submitted: 21 days ago.
Category: Email
Expert:  Isaac Franklin replied 21 days ago.

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Expert:  Isaac Franklin replied 21 days ago.

To get started, I need to know what type of computer you are using, a Windows XP, Vista, Windows 7, Windows 8, Windows 10 or a Mac.

If its a Mac, please check the OSX version as follows, Click the apple sign at the top left of your screen, then click about this mac. And then where it says version, send that to me as a reply.

Are you accessing outlook from an email client you added your email too?

From a web browser?

On this document for outlook 7/10/13/16, It will show you how to zoom in and i will leave

you another set of instructions to change your own reply type font too.

https://support.office.com/en-us/article/The-text-of-my-email-messages-is-larger-or-smaller-than-usual-351ef767-00c1-4b9f-8744-1391dcb8f974

For example, i type in outlook.com to access my email and i use firefox.

When you hit reply on a message, under that box there is a 'line' of commands.

It has icons. paperclip, photo square, smiley face and an A with a paintbrush.

Click that paintbrush, and it will give you a new ribbon. The second one from left to right

has an A with an arrow pointing down. That lets you adjust your own font size. Color, type of font

etc are all there too.

Let me know if you have another version if this doesnt work for you.

Please rate the 5 stars at the top of the page to close out this question as it is the only way i am

credited for the work done with clients. Or, reply to continue if further troubleshooting is necessary.

~Franklin