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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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I pu tfhe password in and it didn't work so created a new

Customer Question

I pu tfhe password ***** and it didn't work so created a new one and it's all screwed up I don't want to lose what I picked out as it took me more than anhour to put in
JA: When did you last reset your username and password?
Customer: never
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: you send me an e-mail to***@******.***
JA: What troubleshooting have you tried?
Customer: none I was just trying to check out and see if the callendars were half price
JA: Anything else you want the email expert to know before I connect you?
Customer: yes I have both addresses in your data bank and would like to use them
Submitted: 16 days ago.
Category: Email
Expert:  Sandy replied 16 days ago.

Hello! My name is Sandy.I'm reviewing your question now. Let's get started!

Expert:  Sandy replied 16 days ago.

Let us have a discussion to sort out the issue related to the internet/computer/email. I'm sending you phone support offer. Should you accept it, I will be able to call you. Thank you

Expert:  Sandy replied 16 days ago.

Hi, I'm ready to help you with this step by step. Once you accept the phone support offer, I will call you and discuss the issue and find a solution for this. Thank you.