Need Help With Email? Ask Your Email Questions Online
Hi,I'm sorry about the issue. What are the settings did you try?Do you have windows xp, vista, or 7, or 8, 10, or mac computer?Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?Please reply at the box below. Thank you,
Thank you. Please accept the remote support offer, then please click on the website below in order to connect with me remotely:
http://www.justanswer.com/remotedesktop/join.aspx?Session=d39d29df-b21b-4137-8657-3c35ac81f1eb, then allow the Elsinore.ScreenConnect program to download/run/open when prompted at the bottom.Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you,
How about with the small amount as shown for direct remote support? We guarantee our service. Thank you,
Sorry, I'll have our customer service contact you.
Summary: I'm sorry; I tried some fixes via remote support, and it's still not working yet even though your email is still working at the hotmail.com website. You did not have more time, so please get back to us whenever you are available to continue. Thank you for your patience,
Hello! My name is*****I am a certified computer professional who will assist you.It looks like the previous Expert is not available any more. I can continue assisting you.Please tell me if you still require assistance with the e-mail issue?I am awaiting your reply.Thanks,IT Miro
Please type your reply here.
Yes, it is possible the problem is on the Microsoft's end. I will check this further and will get back to you.
I checked about this problem and you were right - you are not the only one experiencing this problem. Many other people cannot access their Hotmail (Outlook.com) e-mail accounts as well. Some people can only partially access their e-mail account (for example only using the Hotmail web mail interface), while others cannot access their e-mail account in any way.
There is another page describing the same problem on the Microsoft forum:
I was able to find two web pages that monitor the Hotmail (Outlook.com) outage and show live updates on the world map. Based on that map, the Hotmail e-mail service is currently experiencing an outage mostly in the United Kingdom and Australia.
See those pages for live updates where you can also read other people's comments:
Unfortunately, there is nothing you can do about it, other than wait for the Hotmail support to fix the problem on their end. They are probably upgrading their servers. Hopefully, the outage won't take for much longer.
If there is anything else I can help you with, let me know.Regards,IT Miro