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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1683
Experience:  Computer Software Support Specialist for more than 10 years
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At least once a day I get an email that says Google 2 Review

Customer Question

At least once a day I get an email that says Google 2 Review blocked sin-in attempt. When I first got this weeks ago I changed things on my account which was to secure my account..but this continues. i just delete but this is getting to be very annoying.
JA: Have you contacted anyone about your account?
Customer: Other than the initial changes I made - no - there was no other indicators on the Google email that told me what else I should do.
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: Both phone and computer
JA: What troubleshooting have you tried?
Customer: None other than first time changes with first email.
JA: Anything else you want the email expert to know before I connect you?
Customer: No
Submitted: 5 months ago.
Category: Email
Expert:  Tim replied 5 months ago.

Hello, I'm Tim and will do my best to help you today.

Expert:  Tim replied 5 months ago.

So you are getting google sign attempt warnings?

Customer: replied 5 months ago.
Expert:  Tim replied 5 months ago.

Ok, sounds like someone is in fact trying to log in from another location, we can check and see where its from if you still have access to your account.

Expert:  Tim replied 5 months ago.

it's not really something we can stop, if someone is in fact targeting you (some times done to thousands of addresses at once, or one person over and over, all we can do is see where it is coming from) Or if in fact someone is trying to get in, if there is no logging, we know its an error on googles end, but i doubt that is the case.

Customer: replied 5 months ago.
basically I just keep on deleting these messages and ignore this
Expert:  Tim replied 5 months ago.

I guess you could look at it that way, i'd be interested on who is trying to gain access.

Customer: replied 5 months ago.
I need to pay sn additional fee to have that evaluated?
Expert:  Tim replied 5 months ago.

No, I can give you instructions on where to look if you fancy.

Customer: replied 5 months ago.
It it something a not so savvy computer person can do?
Expert:  Tim replied 5 months ago.

Yeah, but analyzing the data takes some time. I can do it for the cheapest i'm allowed to do so, which is 5.00, I know that sounds like you are being nickle and dimed, but i get 50% of what you pay, and i'm an actual engineer, so its a pretty good deal. But you can look your self, follow these instructions.

https://support.google.com/mail/answer/45938?hl=en

Expert:  Tim replied 5 months ago.

that list will show who and where by IP someone has been trying to get in, we can semi track those IPS down to see if they are out of the country (probably) Or someone in the US trying to get in that may, or may not know you.

Customer: replied 5 months ago.
The website you sent....will that walk mr thru getting the list or is that something you do?
Expert:  Tim replied 5 months ago.

Will walk you through, unless you want me to do it - like i said....

Expert:  Tim replied 5 months ago.

Finding the list is easy, deciphering where they came from is not so much

Customer: replied 5 months ago.
I have to leave....will look at site tomorrow. If I need more help can I just continue this conversation?
Expert:  Tim replied 5 months ago.

yes.

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