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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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My phone number is (703) 307-0702 my email is seems my

Customer Question

My phone number is(###) ###-####
my email is***@******.***
seems my account is messed up ....
can you tell me whats going on?
Submitted: 18 days ago.
Category: Email
Expert:  Isaac Franklin replied 18 days ago.

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Expert:  Isaac Franklin replied 18 days ago.

To get started, I need to know what type of computer you are using, a Windows XP, Vista, Windows 7, Windows 8, Windows 10 or a Mac.

If its a Mac, please check the OSX version as follows, Click the apple sign at the top left of your screen, then click about this mac. And then where it says version, send that to me as a reply.

Can you please explain 'messed up'? Can you still log in? Seeing odd activity etc?

Customer: replied 18 days ago.
Girls can not longer use account ?
Could you fix on your end ?
Do we have outstanding balance ?
Expert:  Isaac Franklin replied 18 days ago.

What account are you going through for that email address?