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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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UNABLE TO REMEMBER MY OUTLOOK PASSWORD, APPROX ONE WEEK,

Customer Question

UNABLE TO REMEMBER MY OUTLOOK PASSWORD
JA: How long has this been an issue?
Customer: APPROX ONE WEEK
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: THROUGH A WEB BROWSER aM 82 YRS OLD AND A BIT SLOW AT THIS STUFF
JA: What troubleshooting have you tried?
Customer: TRIED DIJFFERENT PASS WORDS I HAD BUT NO SUCCESS . FOR TO WRITE IN MY MEMO BOOK WHAT IT WAS
JA: Anything else you want the email expert to know before I connect you?
Customer: NO THANK YOU
Submitted: 20 days ago.
Category: Email
Expert:  Viet - Email Tech replied 20 days ago.

Hi,
I'm sorry about the issue. Do you have windows xp, vista, or 7, or 8, 10, or mac computer?
Can you please confirm your full email address?

Please reply at the box below. Thank you,

Expert:  Viet - Email Tech replied 20 days ago.

What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

Expert:  Richard replied 20 days ago.

Hi there

Do you still need assistance with this? Please let me know