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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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I have a Mac and when I try to open an email in Outlook, I

Customer Question

I have a Mac and when I try to open an email in Outlook, I get this page that shows a letter with a stamp on top and it says: Select an item to read. Click here to always select the first item on the list. I try to click and nothing happens. I can not open any of the emails.
JA: How long has this been an issue?
Customer: Just started when I could not get on the network and I finally got on the network and now I can't open the emails.
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: through the web browser, I think
JA: What troubleshooting have you tried?
Customer: None as yet
JA: Anything else you want the email expert to know before I connect you?
Customer: No
Submitted: 23 days ago.
Category: Email
Expert:  Dustin replied 23 days ago.

Welcome to Justanswer.com, my name is Dustin.
I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.

Expert:  Dustin replied 23 days ago.

To be clear, you access outlook.com, using safari, or chrome, or firefox.

And Outlook.com isnt loading emails for you?

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