I'm sorry about the issue. Is there any error or message?
Do you have windows xp, vista, or 7, or 8, 10, or mac computer?Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?Please reply at the box below. Thank you,
Please stay with me on this web page. What's the make / model of your computer?
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,
I'm sorry. Membership is only optional. This is a one-time support session per your request. Is that okay? Please let me know; we guarantee our service. Thank you,
How about with a small amount as shown for direct remote support?
OK. Or if you'd like to, I can connect remotely to your computer and fix the issue directly without any additional charge. Thank you,
OK. Sorry about that as Yahoo does not provide support. I'm an independent computer tech; I can fix any computer issue you have. No problem; this is being cancelled per your request. If you still need help with this issue later on and/or with any other computer issue in the future, please come back any time as you wish; we guarantee our service. Thank you,