How's it going.Let me read of your question. Give me a minute.
What OS are you using, would this be Windows 10?
Yes, this is a system generated offer.
I can connect and resolve. Money back If I can't
Totally optional though.
Let me see what I can do :)
Ok let's continue.
Please close outlook and open control panel.
Click on 'Mail' and tell me what you see. Screenshots will be good
Click show profiles. Do you see your AOL profile?