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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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Request--cancel Norton internet service. Email Account

Customer Question

Request--cancel Norton internet service. Email Account Cancelled 1 year.
JA: Just to clarify, what email service provider are you using for this account?
Customer:***@******.***
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: through internet
JA: What troubleshooting have you tried?
Customer: none please cancel Norton. My computer is down most of time.
JA: Anything else you want the email expert to know before I connect you?
Customer: My computer is older version windows is slowly dying.
Submitted: 19 days ago.
Category: Email
Expert:  Martin replied 19 days ago.

Hello and welcome.

Norton can be cancelled by following the steps on this page:

https://support.norton.com/sp/en/us/home/current/solutions/kb20090818144126EN_EndUserProfile_en_us

If you like I can do it for you via a secure remote session.

Otherwise let me know how you go and if you were able to do it successfully.

Thank you