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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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I keep getting an alert that my gmail account is out of date

Customer Question

I keep getting an alert that my gmail account is out of date - I can't remember my last password ***** the code that is sent won't work from me or my recovery email account. I need to update and don't know how
JA: How long have you had this issue with your Gmail account?
Customer: Since yesterday
JA: Have you installed any updates recently?
Customer: Not that I know of
JA: Anything else you want the computer expert to know before I connect you?
Customer: No thanks
Submitted: 3 months ago.
Category: Email
Expert:  Richard replied 3 months ago.

Hi there and welcome

Can you tell me please exactly how you access your Gmail account?

Is it via your internet browser?

Please let me know

Customer: replied 3 months ago.
Google Chrome
Expert:  Richard replied 3 months ago.

ok, your payment failed for the remote desktop so we need to continue here

When you entered in the code, what was the message it gave you?