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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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I received an email that my subscription fee for the

Customer Question

I received an email that my subscription fee for the protection program was returned for inability to retrieve payment of $3.99. I dont want that program.
JA: Just to clarify, what email service provider are you using?
Customer: super anti spyware.
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: web browser
JA: What troubleshooting have you tried?
Customer: I dont want anti spyware
JA: Anything else you want the email expert to know before I connect you?
Customer: no
Submitted: 15 days ago.
Category: Email
Expert:  Jess M. replied 15 days ago.

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

I am very sorry about your issues. Are you saying that you do not want to continue with your subscription with that program?

Please let me know by replying to me here so that I can help you further.

Best regards,
Jess