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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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Im havig a ssue with loging in my email, i cant rememer my

Customer Question

im havig a ssue with loging in my email
JA: Have you tried having password ***** directions emailed to you?
Customer: i cant rememer my password ***** any of the questions they asking me olus the phone number that i have there is a old number
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: yes
JA: What troubleshooting have you tried?
Customer: trying to get it from a different email,with the code they send me and stll no luck
JA: Anything else you want the email expert to know before I connect you?
Customer: no
Submitted: 17 days ago.
Category: Email
Customer: replied 17 days ago.
thru my phone but then i went in my ew laptop and now i cant log in on either account
Expert:  IT Miro replied 17 days ago.

Hello! My name is*****
I am a certified computer professional who will assist you.

Expert:  IT Miro replied 17 days ago.

To confirm, you can access your e-mail account on your phone, but cannot access it on your laptop?

Thanks,

IT Miro

Expert:  IT Miro replied 13 days ago.

Hello again!

I am following up with you to see if you require further assistance. Let me know by sending me a reply below.

Thanks,
IT Miro

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