Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.
I am very sorry about your issues. Are you using Microsoft Outlook 2016 program to send and receive emails? Or are you using a web browser like Internet Explorer, Chrome or Firefox?
Also, is your email address ending with @outlook.com? @hotmail.com? or others?
Are you really sending an email with a huge file attachment?Please let me know by replying to me here so that I can help you further.
Hi. My name is***** you for your question and the opportunity to assist.
Are you sending an attachment with the email?
Your previous expert has opted out.
You have mentioned that you are trying to send an attachment with the size of 19mb when the limit is 10mb which is over the limit. What can I help you with?