How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask James K. Your Own Question

James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
20304743
Type Your Email Question Here...
James K. is online now
A new question is answered every 9 seconds

An error occurred while sending mail. The mail server

Customer Question

An error occurred while sending mail. The mail server responded: 5.7.1 From address not allowed. Please verify that your email address is correct in your account settings and try again.
JA: Just to clarify, what email service provider are you using for this account?
Customer: my website, www.dominick-jones.com hosted by lowest-hosting.com
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: Exclusively through Thunderbird
JA: What troubleshooting have you tried?
Customer: All over the web, checked my account particulars for passwords etc. No luck
JA: Anything else you want the email expert to know before I connect you?
Customer: Yes, I can receive email in Thunderbird, and I can use webmail.dominick-jones.com for outgoing
Submitted: 2 months ago.
Category: Email
Expert:  Jess M. replied 2 months ago.

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

I am very sorry about your issues. Are you using Windows Vista, 7, 8 or 10? Or are you using Mac?

Please let me know by replying to me here so that I can help you further.

Best regards,
Jess