Hello and welcome.May I connect with you remotely so I can help you get it working again?
Thank you. Please accept the remote support offer, then From your computer click the following link:
https://ngmt.screenconnect.com/?Session=0482d019-4adc-4153-8a9c-fcf86cc80406Then click Join your session -->And run (open) the program that gets downloaded Elsinore.ScreenConnect.ClientLet me know once you've done that or if you need additional steps.Martin
Do you see the button that has the word "Accept"?Click on that then click on this link to join:https://ngmt.screenconnect.com/?Session=0482d019-4adc-4153-8a9c-fcf86cc80406
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