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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1683
Experience:  Computer Software Support Specialist for more than 10 years
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I have a ha in front of my email address. How do I remove

Customer Question

I have a ha in front of my email address. How do I remove it?
JA: Just to clarify, what email service provider are you using?
Customer: AOL
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: web browser - internet
JA: What troubleshooting have you tried?
Customer: I tried to delete it by going in front of it but couldn't
JA: Anything else you want the email expert to know before I connect you?
Customer: Is this going to cost me something to have this resolved?
Submitted: 5 months ago.
Category: Email
Expert:  Lorenz Vauck replied 5 months ago.

Dear Client,

I am sorry to hear about that problem. My name is***** am a computer expert with 17 years of experience and I will be trying to help you as good as I can.

Can you please let me know what exactly you mean with "ha" in front of your email address? Do you mean that your address starts with "ha" and you want to remove that?

Thanks for your patience and best regards,

Lorenz Vauck