Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.
I am very sorry about your issues. I start to believe it is a phishing email attach. Did the email contain any links or buttons asking you to update your password ***** account information or something to that effect?
Also, can you hover or place the mouse pointer of the sender's email address to see where or which email address it really came from?Please let me know by replying to me here so that I can help you further.