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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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Forgot password, yesterdaY, YES, NONE I NEED AOL PHONE

Customer Question

forgot password
JA: When did you last reset your username and password?
Customer: yesterdaY
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: YES
JA: What troubleshooting have you tried?
Customer: NONE I NEED AOL PHONE NUMBER SO THEY CAN MAL ME THROUGH IY
JA: Anything else you want the email expert to know before I connect you?
Customer: JUST THAT FORGOT PASSWORD
Submitted: 17 days ago.
Category: Email
Expert:  Viet - Email Tech replied 17 days ago.

Hi,

I'm sorry about the issue. Is it AOL email password *****?

Have you tried anything?

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?

Can you please confirm your full email address?

Please reply at the box below. Thank you,

Expert:  Viet - Email Tech replied 17 days ago.

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

Expert:  Dustin replied 17 days ago.

HI, my name is***** looks like the previous expert has opted out.

Did you still need help with this issue? If so, please respond so we can get started. Otherwise if you dont want to continue please say so, so that we can close this session.

Thank you,

Dustin S