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Hello! My name is*****I am a certified computer professional who will assist you.
Please tell me the make and model of your phone, and I will help you with the problem you described.
Hello again!I am following up with you to see if you require further assistance. Let me know by sending me a reply below.Thanks,IT Miro
OK. I am glad you solved the problem.
I will have the JustAnswer customer service close this request.Regards,IT Miro