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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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Lost my password Lost the password of my revovery email

Customer Question

Hi Pearl, Lost my password ***** the password ***** my revovery email cannot remember when I have create my gmail
JA: How long have you had this issue with your Gmail account?
Customer: cannot see my ibox
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: iphone but just changed mobile and gmail was coming automatically when I had to register
JA: What troubleshooting have you tried?
Customer: my password ***** not remmeber
JA: Anything else you want the email expert to know before I connect you?
Customer: I want my***@******.*** back. I am miserable with IT
Submitted: 18 days ago.
Category: Email
Expert:  Jess M. replied 18 days ago.

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

I am very sorry about your issues. So the problem email account is ending with @gmail.com. Can you please tell me the full email address so that I can check its status and recovery options?
Please let me know by replying to me here so that I can help you further.

Best regards,
Jess

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