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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1760
Experience:  Computer Software Support Specialist for more than 10 years
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Can't send or receive emails from Outlook.com and message

Customer Question

Can't send or receive emails from Outlook.com and message said unknown error. Won't accept any passwords.
JA: When did you last reset your username and password?
Customer: yesterday
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: on my laptop
JA: What troubleshooting have you tried?
Customer: most through windows
JA: Anything else you want the email expert to know before I connect you?
Customer: I can't seem to send photos from One drive either
Submitted: 6 months ago.
Category: Email
Expert:  Richard replied 6 months ago.

Hi there and welcome

Via which internet browser are you doing this?

Please let me know

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