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Ask Randy Computer Tech Your Own Question

Randy Computer Tech
Randy Computer Tech, Computer Support Specialist
Category: Email
Satisfied Customers: 9250
Experience:  Computer Technician
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I have the latest Gmail on my iPhone, but I can't figure out

Customer Question

I have the latest Gmail on my iPhone, but I can't figure out how to mark an email as unread. It was easy before this new version.
JA: How long have you had this issue with your Gmail account?
Customer: Just a few days.
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: Phone, but I do so via the other two as well.
JA: What troubleshooting have you tried?
Customer: I haven't tried anything.
JA: Anything else you want the email expert to know before I connect you?
Customer: No.
Submitted: 19 days ago.
Category: Email
Expert:  Randy Computer Tech replied 19 days ago.

Hi ,

My name is***** am sorry to hear that you are having this issue.

I will be glad to assist you with this. Are you using the Gmail app?

You can reply to me here by typing in the box below please.

Expert:  Randy Computer Tech replied 19 days ago.

If yes, follow these steps please>

In your email list, open up the email that you want to mark as unread.

The emails with bold titles are unread and the ones with regular font are read emails.

Then tap the arrow in the top right-hand corner of the screen to bring up a new window.

Then tap on the envelope which is closed and says "Mark as Unread" and tap it once.

When you tap on that option, the email will be marked as unread.

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